MEDIJI
REPUBLIKA HRVATSKA
MINISTARSTVO FINANCIJA
Porezna uprava Središnji ured
10 000 Zagreb, Boškovićeva 5
Medijski upiti
e-pošta: informiranje@porezna-uprava.hr
VAŽNO!!
Na mail adresu informiranje@porezna-uprava.hr zaprimaju se isključivo medijski upiti sukladno Zakonu o medijima, Zakonu o pravu na pristup informacijama i Zakonu o sustavu državne uprave, koji uređuju pravo na pristup informacijama koje posjeduju tijela javne vlasti u Republici Hrvatskoj.
Za sve ostale informacije molimo Vas da se obratite:
putem obrasca Pišite nam https://pisitenam.porezna-uprava.hr/ za jednostavna pitanja iz područja poreza i poreznog postupka, za podršku u radu sustava ePorezna/mPorezna te ako želite prijaviti porezni prekršaj ili dostaviti pohvale/pritužbe na rad službenika Porezne uprave.
Pozivnom centru Porezne uprave (https://www.porezna-uprava.hr/pozivni_centar/Stranice/default.aspx) radnim danom od 8:00 do 15:00 sati za pitanja građana u vezi s poreznim olakšicama, oslobođenjima i porezno priznatim izdacima za građane, fiskalizaciji i kako postati korisnik elektroničkih usluga
nadležnoj ispostavi ili područnom uredu Porezne uprave za informacije u vezi s osobnim poreznim statusom ili konkretnim poreznim postupkom (ADRESAR, PISARNICE)
Obveze građana i poreznih obveznika kod postavljanja upita i zahtjeva Poreznoj upravi:
Prilikom postavljanja upita potrebno je dostaviti važeći OIB ili se predstaviti osobnim identifikacijskim dokumentom sukladno Zakonu o Poreznoj upravi
Postaviti jasan, konkretan i precizan upit koji će sadržavati sve potrebne informacije
*NAPOMENA: građanima se putem maila ne dostavljaju podaci iz poreznog postupka jer nije moguće nedvojbeno utvrditi identitet podnositelja upita/zahtjeva, te se na upite odgovara načelno, temeljem važećih propisa Republike Hrvatske.
Zahtjevi u vezi s osobnim poreznim statusom ili konkretnim poreznim postupkom zaprimaju se i rješavaju i putem Jedinstvenog portala Porezne uprave ePorezna i putem mobilne aplikacije mPorezna prijavom u sustavu eGrađani identificiranjem korisnika vjerodajnicama gdje je moguće nedvojbeno utvrditi identitet podnositelja.
Dear Sir/Madam,
We would like to inform you that only media inquiries are received at informiranje@porezna-uprava.hr in accordance with the Media Act, the Act on the Right of Access to Information and the Act on the State Administration System, which regulate the right of access to information held by public authorities in the Republic of Croatia.
For all other information please contact us:
via the form Pišite nam (Write to us) https://pisitenam.porezna-uprava.hr/ for questions relating to tax matters and tax procedure, ePorezna, and if you want to report a tax offence or submit compliments/complaints on the work of Tax Administration officials.
via Call Centre of the Tax Administration (https://www.porezna-uprava.hr/pozivni_centar/Stranice/default.aspx) during business days from 8:00 a.m. until 3:00 p.m. for citizens' inquiries in relation to tax reliefs, exemptions and tax-deductible expenditures for citizens, fiscalisation and support in the use of electronic services
competent branch office or regional office of the Tax Administration for information related to personal tax status or specific tax procedure (ADDRESS BOOK, REGISTRY OFFICES)
Obligations of citizens and taxpayers when submitting inquiries and requests to the Tax Administration:
When making an inquiry, it is necessary to submit a valid OIB (Personal Identification Number) or present yourself with a personal identification document in accordance with the Tax Administration Act
Send a clear, specific and precise inquiry that will contain all the necessary information.
*NOTE: Citizens are not provided with information relating to the tax procedure via e-mail because it is not possible to undeniably establish the identity of the person sending the inquiry/request, and the inquiries are answered in general, based on the applicable regulations of the Republic of Croatia.
Requests regarding personal tax status or specific tax procedure are received and resolved both through the Single Portal of the Tax Administration ePorezna and through mobile application mPorezna by logging into the eCitizens digital portal by identifying users with credentials where it is possible to undeniably establish the identity of the applicant.